Please read these terms carefully before creating an account on aq9991. All rules relating to accounts, betting, payments, and bonuses are clearly set out here.
Important Notice: By using aq9991's services, you are deemed to have automatically accepted these Terms & Conditions. Failure to comply may result in your account being suspended or terminated at any time.
Aq9991 is a licensed online betting and gaming platform. All terms and conditions stated on this page apply to every service, promotion, bonus, and transaction on aq9991. By accessing aq9991 through the website, mobile app, or any other channel, you agree to be bound by these terms.
Aq9991 reserves the right to update these terms and conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. For significant changes, a notification will be sent to your registered email or mobile number.
You must be at least 18 years old to create an account at aq9991. All information provided during registration must be truthful, accurate, and your own. Accounts opened with false information will be immediately terminated and any deposited funds may be forfeited.
Each individual may operate only one account. Opening multiple accounts using the same mobile number, national ID, bank account, or device is strictly prohibited. If this is found to have occurred, all associated accounts and winnings will be voided.
Withdrawals will be restricted until KYC verification is complete. Submitting your national ID and proof of address will help speed up the process.
You are responsible for keeping your account secure. Use a strong password and never share your login credentials with anyone. aq9991 is not liable for stolen login details or unauthorized access, but we will do everything we can to assist you if such an incident is reported.
Payment methods currently supported at aq9991: bKash, Nagad, Rocket, and bank transfer. Minimum deposit is ৳200 and minimum withdrawal is ৳500.
| Payment Methods | Deposit Processing Time | Withdrawal Timeframes | Minimum |
|---|---|---|---|
| bKash | Instant | 5–10 minutes | ৳200 |
| Nagad | Instant | 5–15 minutes | ৳200 |
| Rocket | 2–5 minutes | 10–20 minutes | ৳200 |
| Bank Transfer | 15–30 minutes | 1–3 business days | ৳500 |
Withdrawals must be processed to the same payment account used for the original deposit. Withdrawals to third-party accounts are strictly prohibited. Any bonus funds must meet the applicable wagering requirements before a withdrawal can be requested.
If a transaction appears suspicious or raises concerns of money laundering, aq9991 may freeze withdrawals until the investigation is concluded.
Once a bet is placed on aq9991, it cannot be changed — unless a cashout option is available. aq9991 reserves the right to accept or decline any bet, particularly those involving unusually large stakes.
If a bet is automatically voided due to an odds change, the full stake will be returned to your account. Should incorrect odds be displayed due to a technical error, aq9991 reserves the right to void the affected bet.
All bonuses and promotions on aq9991 come with specific terms attached. Bonus funds cannot be withdrawn directly — the designated wagering requirements must be met first.
Welcome bonuses typically carry a 10x–20x wagering requirement. Only bets placed at or above the specified minimum odds (usually 1.60) will count toward wagering. In an accumulator, all selections must have odds of 1.30 or higher.
Bonuses are generally valid for 7–30 days. Any unused bonus funds will be automatically forfeited once the validity period expires.
Multiple bonuses cannot be claimed simultaneously unless the promotion's terms explicitly allow it. aq9991 reserves the right to modify or cancel any bonus offer at any time. Evidence of bonus abuse will result in the account being placed under investigation.
The following activities are strictly prohibited on aq9991 and may result in account termination as well as legal action:
If any of the above activities are proven, aq9991 will forfeit all winnings and permanently close the account following an investigation.
Aq9991 keeps your personal information strictly confidential. Data collected during registration is used solely for account management, KYC verification, and relevant promotional communications.
Personal information is never sold or shared with third parties, except where required by law. For more details, please see our Privacy Policy read here.
You can close your account at any time by contacting support. Please withdraw any remaining balance before doing so. Self-exclusion requests will be processed promptly by aq9991.
If there is evidence of a terms violation, aq9991 reserves the right to suspend or close an account without prior notice. In such cases, the account balance will be returned or forfeited depending on the outcome of the investigation.
Aq9991 believes betting is for entertainment — not a source of income. We provide a range of tools to help our users maintain a healthy betting experience:
For more details, visit our Responsible Gaming View page.
If you have a dispute regarding a bet or transaction, contact aq9991 support via live chat or email in the first instance. An initial response will be provided within 72 hours. Complex cases may take up to 7 business days to resolve fully.
If a member is unsatisfied with a decision made by aq9991, they have the right to appeal to the relevant registered gaming authority. aq9991 is committed to full transparency in resolving all disputes.
Support Email: support@aq9991.com | Live Chat: Available 24/7
A quick summary of the most important terms for our members.
Only individuals aged 18 or above may open an account on aq9991. Age is confirmed during KYC verification.
Withdrawals must be made to the same payment account used for the deposit.
All wagering requirements must be met before any bonus funds can be withdrawn.
Each person may hold only one account. If duplicate accounts are found, all will be permanently closed.
Your personal information and transactions are encrypted and will never be sold to third parties.
Deposit limits, cooling-off periods, and self-exclusion — betting on your terms.
Aq9991's terms are straightforward. Keep a few basic things in mind and you won't run into any issues.
Enter your full name, mobile number, and date of birth correctly — it will make KYC much easier.
Make sure you understand each bonus's wagering requirements and validity period before claiming.
No need to open multiple accounts — one account gives you access to everything.
If you run into any issues, please contact our 24/7 support team rather than trying to resolve them on your own.
Answers to common questions about tournaments and withdrawals.
Aq9991's terms are clear and straightforward — register today and start betting with confidence.